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Level 1: Performed
A business case is developed for project initiatives.
The benefits and costs of data management are documented and used in local funding decisions.
Refer to Program Funding, which contains information about ensuring the availability of adequate and sustainable capital to support the data management program.
Example Work Products
- Project documentation (minutes, discussion documents)
- Project-level business case
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Level 2: Managed
The business case methodology is defined and followed.
Most organizations have produced well-structured business cases for some key projects within a business unit or for a crosscutting project. These examples can be leveraged to other areas of the organization as a step in developing an organization-wide standard approach and method.
2.2 Standard business cases support approval decisions for funding data management.
Program Funding contains information about ensuring that adequate and sustainable financing is committed to support the data management program.
Examples can be leveraged to other areas of the organization as a step in developing an organization-wide standard approach and method.
2.3 The data management business case for new initiatives aligns with business objectives and data management objectives.
Business cases should reference and align with business objectives as well
as key data management initiatives to which the project contributes. An example is an organization focusing on development of a glossary of business terms. There may be a requirement in the business case for the project to contribute new or modified terms to the glossary.
Refer to Data Management Strategy for information about the scope, prior- ities, and objectives of the data management program.
Example Work Products
- Business case standard methodology Data management business cases initiatives
- Documentation or notes of business case approvals and rejections
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Level 3: Defined
The data management business case is developed according to the organi- zation’s standard methodology.
3.2 The business case reflects analysis of the data management program’s total cost of ownership, and allocates cost elements to organizations, programs, and projects in accordance with the organization’s financial accounting methods.
Refer to Funding Model, which contains information about ensuring adequate and sustainable financing for the data management program.
3.3 Data management business cases require executive sponsorship.
Refer to Governance Management and Data Management Function, which contain information about organizational responsibilities related to data management, executive involvement, and sponsorship needs.
3.4 Cost factors comprising data management TCO are managed and tracked across the data management lifecycle.
Data management costs are developed using a standard financial data collection method, and are consistently gathered across the organization.
Refer to Data Lifecycle Management, which contains information about data usage by business processes across the data lifecycle.
The Funding Model provides information about funding and cost allocation models required to be tracked and reported, and used for cost comparison and business case development.
3.5 Cost and benefit metrics guide data management priorities.
Metrics are a powerful tool to apply for both minor and major adjustments to programs and projects. For example, an organization may have sta devoted to data cleansing for financial reporting. Comprehensive metrics and cost tracking would show clearly the e ort and spend for repeated cleansing e orts, versus the cost of modifying the source systems to improve data quality at the source.
Example Work Products
- Data management business case(s) are defined and consumed by all stakeholders
- Approval documentation for data management business cases
- Documentation of data management TCO and methodology
- Cost-benefit analysis results for data management
- Data management business case performance metrics
- Traceability matrix for data management TCO, including relationships and dependencies
- Standard process to collect information about data management costs Cost allocation methodology for data management TCO calculations
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Level 4: Measured
Data management TCO is employed to measure, evaluate, and fund changes to data management initiatives and infrastructure.
Refer to Program Funding for information about ensuring the availability of adequate and sustainable capital to support the data management program, as well as cost allocation models required to be tracked and reported, and used for cost comparison and business case development.
4.2 Statistical and other quantitative techniques are used to analyze data management cost metrics to assess data management TCO and collection methods.
4.3 Data management program performance scorecards include TCO metrics.
4.4 The organization’s data management TCO model is validated, checked for accuracy, and enhanced through regular reviews and analysis.
Example Work Products
- TCO management reports
- Program change recommendations based on cost metrics
- Infrastructure budgets
- Data management TCO metrics
- Data management TCO methodology documentation
- Data management TCO change recommendations for structure, methods, and calculations
- Program performance scorecard Audit results
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Level 5: Optimized
5.1 Statistical results and stakeholder feedback guide continuous improvement of TCO for data management.
5.2 The organization shares TCO best practices to contribute to industry
maturity through publications or conference sessions.
5.3 Optimization techniques and predictive models are employed to anticipate results of proposed changes prior to implementation.
Example Work Products
- Proposed changes and updates to data management TCO model
- Published industry articles, white papers, conference sessions
- Predictive analysis tools and models
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